FAQ

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General Questions & FAQ

National Masonry™ has endeavoured to cover off as many common questions (FAQ) as we can on this page. National Masonry™ will continue to update this FAQ page with relevant help and assistance to ensure your experience with us is great.

 

Q. Who is National Masonry™?

The National Masonry™ story began with the acquisition of Boral Masonry’s South Queensland and Victorian operation in January 2013. National Masonry™ retains the heritage of expertise and industry credentials and combines these with the flexibility and innovative foresight of an independent privately owned company. Our customers will benefit from dealing with the same great people, same great products and services, and a new vision for the future.

Q. Are National Masonry™ products made in Australia?

Yes all of our concrete bricks, concrete blocks, concrete pavers, and retaining walls are made in our factories in Australia.

Q. Can I get assistance from a National Masonry™ Sales Representative?

National Masonry™ Sales Representatives are well trained and have a vast knowledge of the products and services offered by National Masonry™. Please phone to speak with to one of our friendly sales team.

If you are in or around Brisbane & South Queensland or North NSW phone 07 3271 9292
If you are in or Melbourne or Victoria please phone 03 9361 6400

Q. Are the colours and sizing the same from one unit or one batch to the next?

Concrete Blocks, Concrete Bricks, Concrete Pavers and Retaining Wall products supplied by National Masonry™ are manufactured using raw materials that inherently vary in nature. Whilst all effort is made to produce uniformity in our range of products, variation in colour, texture, and finish can be present. The dimensional characteristics of all products are nominal and variations in length, height, and width can occur from unit to unit which needs to be taken into consideration when installing these products.  We strongly recommend purchase and delivery of your entire order at once where variations between batches may cause visible differences.

Q. Do you have a brochure showing your range of products?

Yes we have extensive range of brochures and guides available for download, please see our download section for all your brochure needs.